Live Chat Portal

The Live Chat Portal enables real-time messaging between learners, instructors, and support inside the LMS.

When learners get stuck or need clarification on something, they expect instant feedback because waiting for emails gets frustrating at one point. It also slows down things for both the learner and the educator. Live chat Portal offers instant communication between learners, educators and administrators without any downtime. It becomes easier for learners to get help right when they need it. Not just it, if learners want to collaborate or have a quick discussion over something important, they can do it in the built-in Live Chat add-on inside their LMS. This makes the learning environment more engaging and keeps the students motivated throughout their journey. Even for teachers, it is a faster way to offer help and keep learners from dropping out.

Live Chat Portal

Features :

It is a built-in messaging tool that supports instant communication, group discussions, and resource sharing.

  • Private and group chats
  • Chat history and searchable conversations
  • Real-time notifications
  • File and link sharing
  • Presence indicators (online/offline status)

How it Works:

Users send and receive messages instantly through the LMS chat window. Here's how:

  • Learner opens chat inside LMS.
  • Selects an instructor, peer, or group.
  • Sends a message or shares a file.
  • Receiver gets notified and replies instantly.
  • Chat is stored for future reference.

Prerequisite :

  • Messaging server or chat API integration
  • Notification system
  • Stable internet connection

Overview :

Version History :

1.0.0 - Initial Release

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